If the app does not work, or the ticket is not displayed, etc.
Please contact the bus crew/employee. There're cases that we will inquire for you.
If customers want to cancel
Please refer to "使い方"(How to use) for details.
However, if there're changes because the bus operation stops, please come to the ticket window/reception. We will refund you.
About change of route and number of people
Please request the bus crew/employee. If you want to add more, please pay cash or buy "Sugunoreru" ticket.
If customers buy wrong tickets because of their mistake, please cancel then buy again.
The cancellation fee will be paid by customers.
We will hand over to you at the ticket window/reception.