In using the online bus ticket payment service 『すぐのれ～る(Sugunoreru)』(hereinafter referred to as "this service") provided by Northern Iwate Travel Service Inc. (hereinafter referred to as "the Company"), please carefully read the Terms of Service (hereinafter referred to as "this Agreement"), based on your understanding, we will apply for member registration of this service in accordance with the procedure specified by our company. When an application/request for member registration of this service is made, the customer accepts the contents of this agreement and the detailed rules (hereinafter referred to as "these agreements etc.") separately specified by our company. When our company approves the membership registration of the customer, we shall inform the customer of the authentication number to the e-mail address registered by the customer, the customer input this certification number into this service and complete the prescribed membership registration procedure, then a contract for use of the service (hereinafter referred to as "Agreement") including the contents of these Terms and Conditions shall be established between the customer and the Company.
When registering for membership, the customer declares reasons specified below are true and accurate, and when our company determines that the customer's statement is false or inaccurate, when the company determines that the customer's member registration is inappropriate, we shall be able to refuse your membership registration.
If you are a minor (a person under a certain age), you must have the consent of a legal representative such as a custodian
Membership qualification has not been deleted in the past
There is no falsehood, mistyping or entry missing in the notification content when application, and it is not a double registration or other illegal application
This service is a service bus (hereinafter referred to as a "bus") operated by a registered bus company (a bus company signing a contract for using this service, the same applies below), as for separately, the customer refers to various services provided by the Company to purchase a ticket of the bus (hereinafter referred to as "ticket") by on-line and include the following services, details of its specifications and start dates shall be described separately by the Company.
Provide an online reservation system for tickets
Provide online ticketing/issuing system for tickets
Provide confirmation system when getting on a ticket
Agent for payment of tickets paid by a customer to a registered bus company
Based on the application from the registration bus company, our company will provide the online ticket sales service of the following tickets to customers.
In using this service, the customer must comply with laws, regulations, ordinances, notices, outlines etc. (hereinafter referred to as laws and regulations) and this agreement etc. If there is any discrepancy between this Agreement and the bylaws specified by the Company separately, the provisions of such bylaws shall override the provisions of these Terms.
This section applies when the customer wishes to purchase the ticket of Article 1 - No.4 - 1.
The Company shall post information necessary for reservation and issuance of tickets for bus trip, bus stop, route name, flight time, fare and tickets, which has been notified from registered bus company.
Customers can make a boarding reservation through a purchase screen displayed on the website designated by the Company (hereinafter referred to as "this site") or the application provided by the Company for the smartphone (the "Application") (In the following section, we refer to a series of tasks that the customer performs up to this point, "reservation".).
After making the reservation in the preceding paragraph, the customer shifts to the payment screen, we will pay the payment using credit card.
At the time of the reservation as the preceding paragraph, if the purchase is not completed and the payment described in the preceding paragraph is completed, purchase is assumed to be completed (Hereinafter referred to as "purchase", including reservation, refers to the work that the customer pays and completes the purchase.).
When the customer completes the purchase, the Company shall notify the registered bus company of that fact, and the registration bus company receive the notice, then the contract relating to bus riding between the customer and the registered bus company shall be concluded.
In reserving a ticket, the customer shall pay the Company an online fee and an online payment commission separately determined by the Company according to the method specified in Article 5.
The customer may change or cancel the reservation through this site separately by the procedures specified by the Company. In this case, refunds will be made according to the rules of refund specified by registered bus companies, and we will be able to collect all or part of the online fee as a cancellation fee, separately provided by the Company. Payment of such cancellation fee shall be made by the method specified in Article 4.
This section applies when the customer wishes to purchase the ticket of Article 1 - No.4 - 2.
The Company shall notify the travel section of the bus notified from the registration bus company, the bus stop, the route name, other information necessary for identification, the fare, the term of validity of the regular ticket, other information necessary for purchasing tickets shall be posted in this service.
Customers can use the purchase screen displayed on the website designated by the Company (hereinafter referred to as "the Site") or the application provided by the Company for smartphones (hereinafter "this application") to do application for purchase (In the following section, we refer to a series of tasks that customers make up to the state so far, called "provisional purchase").
After making the provisional purchase in the preceding paragraph, the customer moves to the payment screen and it settles to use credit cards.
At the time of the provisional purchase in the preceding paragraph, it is assumed that the purchase is not completed and the purchase is completed when the payment of the preceding paragraph is completed (Hereinafter referred to as "purchase", including provisional purchase, refers to the work that the customer performs payment and completes the purchase.).
When the customer completes the purchase, the Company shall notify the registered bus company of the fact, and upon receipt of the notice by the registering bus company, a contract concerning the purchase of the commuter ticket between the customer and the registered bus company shall be concluded.
The Company shall be able to request customers the online fee and online payment fee separately determined by the Company.
Customers can change or cancel purchases through this website or this application separately according to the procedure specified by the Company. Regarding the refund at that time in accordance with the rules of refund specified by registered bus companies, we can collect all or part of the online fee as cancellation fee according to separately provided by the Company. Payment of such cancellation fee shall be made by the method specified in Article 4.
When customers purchase a regular ticket, if there is a commuter certificate (go school) and other required documents, they shall be presented to the Company in an appropriate manner designated by the Company. Regarding the confirmation of such required documents, we will receive consignment/entrust from registered bus company.
Regarding the operation/service of the bus, the registered bus company shall take responsibility based on the regulations established by the registration bus company itself, and the customer shall use it according to its terms.
When customer registers a bus ride according to the provisions of Article 2 – Part 2-2, the registered bus company shall verify the identity by using the identity verification system provided by our Company.
Customers accept that the Company has the authority to receive tickets on behalf of the registered bus company regarding the claims on the tickets described in Article 2 - No.2 - 2 and agree to pay to the Company or a third party specified by the Company about the online fee and online payment fee set forth in Article 2 – No.7 - 7 and Article 2 – No.7 (Includes cancellation fee specified in Article 2 – No.9 and Article 2 – No.2 - 8. These are collectively referred to as "fee claim". Below is the same in this section.).
Regard to the payment set forth in the preceding paragraph, we will perform payment using a credit card previously registered by the customer. In case there is any change or error in the registration information of the credit card, the customer shall correct this immediately, and if payment by credit card registered by the customer cannot be done even once, the Company or a third party specified by the Company shall be able to stop using the service of the customer.
After receiving such notice, the Company or a third party specified by the Company shall receive proxy receipt from the customer in accordance with the method prescribed in the preceding paragraph. Even if the customer has an objection to the amount of the ticket, the Company or a third party specified by the Company shall pay the amount set by the registered bus company without stopping or canceling payment, and regarding disputes relating to the amount of tickets, pursuant to the provisions of Article 11 – No.2, with resolving between customers and registered bus companies, registration bus company agrees to compensate for any damage caused to our company or third party specified by our company.
In cases where our company conducts third party substitution receipt work, we disclose and provide personal information (including credit card information such as credit card number, expiration date, security code received from customers, but not limited to them) to the third party, and customers agree to that disclosure/provision.
If there is a request from the customer, the registered bus company shall issue a receipt for the fare to the passengers according to its responsibility as described by our company.
A separate communication fee may be required to use this service. Customer will be responsible for such communication charges。
All intellectual property rights relating to this service belong to the Company or a person who licenses the Company, so permission to use this service under this Agreement does not imply license of intellectual property rights of the Company relating to this service or those who license the license to the Company.
The customer shall not grant to third parties the use of the certification number we have given to you or the password used in this service, disclosure or any other act that enables third party other than you to use this service using your membership qualifications, strictly manage your customer's authorization number and password。
When access is made using your membership qualification, such as when access is made using the customer's authorization number or password, we will treat that access as customer's access. If damages occur to the Company or a third party as a result of a third party accessing with your membership qualifications, the customer will be responsible for compensating for the damage and we will not bear any responsibility.
The customer commits the following matter.
If the Company determines that it is reasonable, the Company agrees that it is possible to impose restrictions on matters relating to bus riding, other methods of using this service etc. In such cases, you must comply with the restrictions.
Do not use this service for purposes other than purchasing tickets
Do not ask registered bus companies for actions beyond the permissible range, such as laws and regulations, this agreement, etc. and the nature of this service
Establish appropriate security for used terminals when using this service
In addition, if there is a request from the Company, comply with the request
This is about the registered bus company providing bus transportation service, and the Company won’t have any responsibility for the registered bus company’s actions.
About the inquiries, complaints, requests, conflicts, etc. that occurred related to the contract between the customer and the registered bus company (including the expenses and cancellation fees prescribed in Article 2 and Article 2-2), it will be resolved between the customer and the registered bus company at the customer’s own expense and responsibility, the Company are not responsible for these conflicts, etc. and the Company are not obliged to participate in the solution.
The customer and the registered bus company must prepare and set up the Internet connection environment which is necessary for the use of a part or a whole service in term of their own responsibility and cost, as well as the communication equipment etc. with prescribed specifications. The Company do not guarantee that the communication equipment, etc. that the registered bus company operates or the customers who is using this service, will work normally, and that normal and stable communication will be performed between the communication devices.
Our Company does not guarantee the following ones about the service.
There is no interruption, bugs, errors, etc. in this service due to a failure of telecommunication line, etc.
There are no damages, tampering to this site, this service or interruption, bugs, errors, etc. in this service, this site due to unauthorized access, hacking, etc.
The Company can change the contents of this service without prior notice to the customer.
The Company may stop or end a part or a whole service without prior notice to the customer due to any of the following reasons.
For regular or temporary maintenance or update system for the service operation.
In the case that it is difficult to provide this service due to force majeure such as virus damage, fire, power failure, natural disaster, etc.
In case that it is necessary to take solutions for bugs of service caused by intention or negligence of a third party.
In case that circumstances such as abolition of the ticket issued, change of fare, change of section, etc. occurs by notification of the bus company.
In the case that the registered bus company loses the approval the general passenger car transport business under Article 4, paragraph 1 of the Road Transport Law, and the permission, authorization and registration necessary for the bus company operates the business, so the bus operation can’t be hold, and in the case that the operation of this service becomes difficult.
In addition, in the case that the Company judged that it is necessary to stop・ end providing the service.
The Company has no responsibility for any damages occurring from the registration of customer to this service and the use of this service, including cases happened due to changes, the suspension or the ending of service content of the service, based on the previous articles.
Even if the Company takes responsibility to the customers, the Company’s responsibility shall be limited to direct and normal damages the occurred to the customer, regardless of the cause of default, illegal acts or any other claims, and the Company will compensate for the damages as the upper limit of the ticket amount purchased by the customer. However, this shall not apply to any serious negligence or intentional damage caused by the Company.
The customer shall resolve any disputes, etc. occurring with the third party related to this service, and by the customer's own expense and responsibility between the customer and the third party, the Company have no responsibility for any of these disputes, etc. and have no obligation to participate in the solution.
The customer shall not perform any act falling under any of the following (hereinafter referred to as prohibited acts).
Acts that violate laws, regulations, etc., this Term of agreement etc. (including the pledging matter of Article 10) or the acts that have possibility to occur.
Regarding the use of this service, acts of trying to obtain illegal profit for themselves or a third party.
Acts that infringe the intellectual property rights of the Company or the third party who licenses the Company, the honor, credit, privacy or other rights of others, or the acts that encourage below actions.
Acts that give disadvantages or damages to the Company or a third party or acts that have possibility to occur.
Acts that interfere unauthorized access to the system, distribution of computer viruses, and other normal operation of this service.
Acts that violate laws or public order and good morals, or acts that lead to them or acts that promote them
Acts of providing false information to the Company, the registered bus company regarding the use of this service
Other acts that conform to the previous items
In the case that the customer did a prohibited act, or in case that the Company judged that there is possibility of it, the Company may report to the public agencies.
If the customer did the prohibited acts, and this lead to damages to the Company or a third party, the customer must have obligation to compensate for the damages.
If the Company judged that the following reasons exist, the Company can stop providing a part or a whole service to customer, cancel the contract, or the like, take actions that the Company thinks necessary without notifying to the customer.
In the case that it is judged that the statement stated in Article 1, Paragraph 2 by the customer is false or inaccurate
In the case the customer performs the prohibited act prescribed in Paragraph 1 of the previous article, or in the case there is a danger of that.
In the case that the use of this service by the customer is inappropriate
In the case that there is trouble in the operations of service when the customer uses it, or there is a possibility of it
In the case that seizure, provisional seizure, provisional disposition, tax late payment, disposal of other public authority for customer's important property is received.
In case a complaint a petition for commencement of bankruptcy proceedings or a petition for commencement of civil rehabilitation proceedings
In the case that the property status of the customer gets worse, or there is a possibility of it.
In the case that a violation exists in the assertion or commitment of the next article has been found.
In case that the customer cancels this contract, it shall be carried out separately by the method specified by the Company.
The customer must not currently members of organized crime groups, organized crime groups, organized crime groups, five years have passed since he/she was no longer a gang member, a gangster, gang members quasi-members, organizations involved in organized crime groups, general meeting organizers etc., social movements such as gobo or special intelligence gangsters, and that he/she will not be becomes these kinds of person in the future.
The customer makes a commitment not do anything corresponding to one of the followings by himself or third party.
Request unreasonably beyond legal responsibility
Threaten or use violence regarding transactions
Rushing the rumor, using a spoof or using power, to damage to damage the credibility of the Company or a third party obstructing the work of the Company or a third party
Others acts pursuant to the previous items
The Company shall be entrusted to a third party with part or all the work related to this service.
The customer can’t relocate, transfer, lend, provide collateral, etc. to a third party any rights or obligations relating to the customer.
The Company may transfer all or part of the rights and obligations on this contract with customers, to a third party without customer's consent, the Company are not responsible for any damages and obstacles caused by this product.
The Company has a right to change this agreement, etc. without notifying in advance. After the change contents of this agreement, etc. are made public on this service, at the time the customer uses this service first time, the customer is considered to agree with the change contents.
The establishment, effectiveness, performance and interpretation of this contract shall be applied the Japanese Law.
If there is problem between the customer and the Company related to this service, the customer and the company shall negotiate in good faith.
If there is a dispute between the customer and the Company related to this service, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdictional court.